Legal notice

■ Dealer Hakuhodo Company, Limited

■ Address

7-10-9 Jyonohori, Kumano-cho, Aki-gun, Hiroshima 731-4215, Japan.
Tel: +81 82 854 1425 / FAX:+81 82 854 3600
Toll-fee dial: 0120 1425 07
Opening hours: 9:00AM to 18:00PM (except weekends and national holidays)
*Summer/winter holiday and temporary closing may occer

■ Person in charge HIROAKI KAKIHARA

■ Price (listed with each product)

■ Fee other than product cost

    • Shipping fee
    • Name-Carving fee
    • Other price listed when you order product

■ About returning/exchange product

Although we have taken all possible measures for delivering right product you ordered, however, contact us via following toll-free phone number if you find different product from you ordered or dany defect. We will be ready for refund or exchange.

□ Refund : We will deposit to your specified bank accout.

  • □ Returning prodcut : Call us about returning the product within seven days after the delivery of the product. Then send the product to the following address.
    • Package opened (except defect product)
    • Name carved product (except defect product)
    • Product damaged due to customers handling
    • Product which past seven day after delivery
  • □ Returning fee
    • Please note that you are obligated to pay for any shipping fee if the reason for returning/exhanging product is not our fault.
    • Send via "Chakubarai" (receving end shipping fee payment) if the fault is ours like defect product.
    • We recommend that you use registered mail or Takkyubin as your package may be lost on its way otherwise.
  • ■ Other special condition for sales
    • Delivery destination is limeted within Japan.
    • Specification of product may change without notice.